Return & Refund Policy

Return & Refund Policy

Our Commitment
Every Jackman wheel is inspected before it leaves our facility.

Return Window
Returns are accepted within 30 days of delivery. Wheels must be unused, uninstalled, and in original packaging.

How to Start a Return
Contact info@jackmanwheels.com with your order number and reason for return. A Return Authorization (RA) number is required before any return is accepted.

Return Shipping
Return shipping costs are the responsibility of the customer unless the return results from a defect, shipping damage, or company error.

Refunds
Approved refunds will be issued to the original payment method within 5–7 business days after inspection. Shipping charges are non-refundable unless the return resulted from our error.

Damaged or Defective Items
Contact us within 48 hours of delivery at info@jackmanwheels.com with photographs and order details. At our discretion, we will provide a replacement product or issue a refund.

Wrong Item Received
We will cover return shipping and promptly ship the correct item.

Exchanges
Direct exchanges are not available. Please return the original item and place a new order.

Non-Returnable Items
• Installed or mounted wheels
• Wheels damaged after delivery
• Returns outside the 30-day window
• Custom or special-order products

Questions: Reach us at info@jackmanwheels.com or through the contact form on our website. We're here to help.