Pre-Order Terms

Last updated: July 2026

What's on preorder

Wheels and wheel accessories are currently available for preorder. Preorder items ship between August 20 and September 30, 2026, depending on production and inventory arrival. As wheels come in from production, they move from preorder to in-stock and preorders are fulfilled in the sequence they were received.

Apparel is in stock and ships on our standard timeline. If your order includes both apparel and preorder items, your apparel ships now and your wheels ship separately at no additional shipping cost to you.

What happens after you order

Your payment method is charged in full at the time you place your order. Once your order is confirmed, a Jackman sales rep will reach out to you directly with a more specific delivery window for your wheels. You're not left watching a tracking page and wondering, you'll have a real person keeping you in the loop.

Cancellations and refunds

You can cancel your preorder for a full refund at any time before your order ships. Email us at info@jackmanwheels.com with your order number and we'll process the refund to your original payment method within 3–5 business days.

Once your order ships, our standard return policy applies.

If the timeline changes

Production timelines can shift. If your order is affected by a delay beyond our September 30 window, we'll contact you directly with the updated timeline and the option to cancel for a full refund. No questions, no hassle.

Order updates

You'll receive a confirmation email when you place your order, a call from your sales rep with your delivery window, and a shipping confirmation with tracking the day your wheels leave our warehouse.

Questions? Reach us at directly info@jackmanwheels.com.